contact
we read every email.
shizumu is run by one person, [your legal name], based in [your country]. the best way to reach us for anything is email:
use it for support, billing and refunds, privacy requests, or just to say what is working and what is not. we reply as soon as we reasonably can.
bugs and feature requests
the beta tracker is public: gitlab.com/shizumu/shizumu-issues. open one there rather than emailing if you can, so other people can see it is known and add what they are seeing.
for a security problem, email instead, with SECURITY in the subject line.
billing
for subscriptions and payments, see the pricing, refund, and terms pages, or email us directly.
your writing stays yours
a reminder: hosted sync is end-to-end encrypted, so we cannot read your writing or recover it for you. keep your recovery phrase somewhere safe.